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  • I will have to say that for my first time experience here in this particular store the customer service was just terrible. There was one female associate working on this day which was on June 22, 2015. There was 1 other customer there besides me and the sales associate's attitude was unacceptable. She didn't even smile, brought out completely different heels and responded slowly with, "They are?" Not to mention her even yawning right in front of us. She hands me one of the heels and when asked if I can get the other one as well she told me to try one of them on first before she hands me the second one. This type of poor service is not what I was expecting especially being a high-end shoe store. Despite her poor customer service skills I still decided to get the heels only because I've had my mind on it for some time. Only AFTER I verbalized that I wanted the heels did the sales associate begin to smile and ask us what language we're speaking.......?????? Seeing as I'm not the only one to experience such bad service management needs to address this issue. ASAP.
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