I am a Starbucks lover, I am not upset with the company, only the employees at this location. I ordered 2 drinks and 2 pastries. I was not offered a receipt and the cashier tried to keep my Gold Membership card like it was a maxed out gift card. Both drinks were made wrong and only one pastry was handed out. When I went back to ask for the other pastry they said I had never ordered it. Since I was never given a receipt I could not prove that I had purchased it. I didn't have them fix anything because I don't think they would have been capable.