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| - Look at a lot of the reviews! There is a reason they've received a lot of "1 star" reviews. I've been going here for a couple years, and things were good. My manicurist left on maternity and never returned, so I had to find another. I've tried like 3 others and my gel nails just won't stay on (I'd never had a problem with Lynn's work). I called and asked for their BEST MANICURIST and went in last Friday, June 1st for a full gel set. By the 10th they were already lifting and 2 just peeled right off, by the next day, all were off (they just peeled right off like press on nails). So, I called Saturday to make an appt for a redo, and explained the situation. And Monday I went in to show them that they were all gone. I explained to the receptionist that I wanted a redo and that I was tired of them saying that I have "oily nail beds" b/c I never had a problem with Lynn's work staying on.
I went in today for what I thought was a redo, and decided to get a pedicure while I was there, and imagine my surprise when they CHARGED me for another full set!!!!!!!!! I told the white guy(manager) that it was supposed to be a redo and that I shouldn't be charged for that, and he said, "Oh, your're way past the 7 day warranty", and I informed him that I called Saturday, just one day past the warranty. He wasn't hearing it. So, I paid and told him that I'd see him on YELP.
The thing is, I've given them chance after chance, went from person to person and they ALL SUCK. The place is FILTHY, and I've overlooked that, as well. So basically if you get a full gel, expect them to last only 8 days (one day past there warranty), and they will do NOTHING!!!!! I've been more than patient, but no more. I want EVERYONE to know about them and not waste your money, unless you can afford to get a new set every 8 DAYS!.
I'm outraged by their poor customer service and their crappy work!! Run, don't walk, to another salon. Also, please message me if you know of a GREAT salon, I won't be returning to this one.
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