Pho Metro stands out in a place like Ajax, a town of mostly 2/5 and 3/5 star restaurants with few hidden gems. I've come here at least 30 times since they've opened doors. I'd actually rate them 3.5/5 but would round up to 4 for the location.
Restaurant is usually very clean, including plates and cutlery. Depending on busyness, servers may be more or less attentive when they're juggling so much customers at once but are always very nice.
The food itself is amazing at most but just average at worst. It really depends on the visit.
Pho/noodle soup - ordered rare beef today. Broth was light, less tasty and hearty than usual. Usually I get the perfect amount of noodles... today there was less than usual.
Deep fried springrolls - oh my. Perfectly deep fried, golden with a thick, crunchy shell. Dipped in fish sauce, it is salty and yummy and everything I want in a springroll. Theirs is one of the best among dozens of Vietnamese restaurants I've been to across GTA - a must order! HIGHLY recommend.