All the staff have been very friendly and helpful from the moment I arrived. I have come to expect good service from Hilton as I almost always have great experiences at their properties. But today while I was gone, the housekeeper accidentally broke my bottle of perfume. I was bummed when I returned to my room to find out, and the housekeeper was very apologetic. I understand things like this happen, and was expecting to get a coupon or maybe a free dinner or something. Instead, the manager showed up at my room about an hour or so later with a shopping bag...they had replaced the perfume by buying me a new bottle. That's great customer service! I will definitely be coming back.