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  • Had a very nice stay. Got in very late on Friday night/Saturday morning and the desk clerk was very sweet and helpful. I chose to self park ( $19 a day for in and out privileges as I was in town for family events) but the valet was super helpful in directing me to the garage. The room was very nice. Loved the huge W windows which offered a nice city view. The bed was super comfortable and I loved the pillows. We had a couch with a pullout bed, which was a nice option for my son. The only negatives there were: 1) the furniture (while pretty) was crazy heavy and hard to move, 2) the sheets looked as if they may not have been changed from their last use. I knew it was late but requested new sheets that never arrived. Thankfully we had a few blankets of our own and I was able to use them to make his bed. Fruit infused water is a nice touch in the lobby, after walking around down town it was a welcome treat. Also the option to check out using a self service kiosk was great. The bell hops were extremely helpful when it came time to leave, such a smooth process. The only other downside was the random phone call from the valet around 2 AM about a phone charger I was apparently looking for. I am guessing they called the wrong room on accident.
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