While the hotel is convenient, it is an old hotel with outdated carpet, furniture and amenities. I equate it to staying at a budget hotel; I don't believe it lives up to the Hyatt reputation. I do a lot of business travel and this is definitely not a hotel I would return to as I often stay for weeks or even months at a time in any given city - I didn't even want to take my shoes off when I got into bed. I was fortunate that I only stayed for the night in attempts to make my early am flight.
The parking lot isn't convenient, you have to park your car at long term parking which you're purely just circling through the airport for 10-15 minutes.
I was very hungry from my long drive from Erie, I reluctantly ordered room service and I was better off eating fast food. The utensils were old and the top that covers the food and keeps it warm did not look clean (had stains on it). The food was poorly presented and tasted like it was microwaved.
I'm giving this place 3 stars because of its convenience to the airport - direct indoor walk to the check-in counters and the staff was friendly. Btw, don't be fooled by some of the pictures that are posted, pictures do not capture the mildew on the grout in the bathrooms, or the broken furniture handles, the thinness or the holes on the bed coverings and the smell of cigarette smoke in the rooms.