I was toying with the idea of upgrading my iPhone and in the process switching from AT&T to Verizon so that I could bundle the new phone with my iPad. A coworker went to this Verizon store over the weekend and was telling me that she got all these great deals and discounts, along with them buying back her current device and then giving another discount for bundling her iphone with a tablet, etc.
I went in 2 days later hoping for the same great deal only to be totally confused by the associates explanation of what my options were, deceived about the difference in the pricing options, not being able to bundle iPhone with iPad for some reason, no discounts/credits, nothing. Not even any incentive to come over from AT&T. Would end up costing me a lot more than what I'm paying for with AT&T. Also their service was slow and they weren't very customer service focused. This guy just wanted me to sign off on whatever and be done. I recommend checking out ALL of your options thoroughly before deciding on switching to Verizon, and definitely before going to this particular branch.