The gentleman who helped my co worker and I was very friendly and seemed to understand what we needed taken care of. When we arrived to pick up the items, I was surprised to be handed the shirts and pants in a sprouts paper grocery bag and not on a hanger. The most disappointing was to find that some of the tailor work on my shirts was incorrect or even not completed. My co worker had a patch put on the wrong sleeve and even pointed out the holes from the pin used initially by the owner to show the seamstress where to place the patch. They took my co workers shirt back and switched the side it went on but then put the patch on upside down. Besides the friendly service I would not recommend anyone who needs patches on a uniform to go here.