Whaaaaaaaaaaaaat the heck is going on here? When I first tried it a year ago I loved it. Yes, the service was incredibly slow. We were in a huge group though, so we didn't really notice it. Every subsequent visit was slow. During my last visit, they took a whopping 2 hours to get us our aps. Then they forgot about our mains and asked us if we'd like the bill. 3 hours later we were out of there. No joke.
My interpretation of this is tasty food but consistently severely understaffed.
If you go there, try the rolls and get the black rice on your rolls. I miss the black rice, but I can't go back there. Fat pregnant lady is not happy.