Horrible experience!! I brought my two friends here and immediately regretted it. We came about two hours before closing on a Saturday night. When we entered no one was at the register and we stood there for 10 minutes without being acknowledged. Not a single table was open and none of the customers had any food or drink. That itself should've already been a sign for us to leave. My friend went to order first and she ordered the vanilla egglet. I ordered after her and they told me they sold out and she bought the last one. This situation was frustrating and awkward because that is what we came for and only one person in our group got one. We decided to just share it and we were thankful its all we got because the waffle tasted like a rubber band. We did not finish it and threw it away. She also got a drink.. I forgot what she ordered but it tasted like sprayed perfume. Two groups came in right after us and were surprised to hear the egglets sold out and had to be turned away.
While waiting I watched the worker make drinks. He dropped the utensil he used to stir drinks and picked it up from the floor and proceeded to use it again. Only two people were working and they looked stressed and severely understaffed. Trust me the photos I saw of this place look great, but the service and food taste like disappointment.