I am not really sure why this place has such high reviews.
So a few years ago we tried this place - it looks great from the outside and as we quickly discovered - terrible for the food. Fast forward to 2013 and my husband suggests we try it out again... I protest and he wins out. The food... again... not so awesome.
the good: the service is great. Our waitress was just the right amount of attentive, friendly and efficient. Lacey is why this review has two stars instead of one. I also liked how the kids menu offered a mix and match of items and included fresh, raw carrots in addition to the veggie of the day and the usual suspects of fries. My daughter had the carrots and the grilled cheese and then a cookie we decided to wrap up fro later... she was happy.
My husband was content his grilled cheese with bacon sandwich - with a side of fries.
The bad: I had the pulled pork sandwich with the lug nuts (upcharge) on the side. First, the sandwich was served open face with no sauce on the pork. There was a strange serving of something that looked suspiciously like duck sauce on the side and was very spicy... not something I would pair with pulled pork. I decided not to use it and took a bite of the naked pork - it had like zero seasoning on it. yuck. we asked for BBQ sauce which - when added - improved the flavor but it was pretty meh.. I have made much better in a crockpot at home. Plus... mixed in with the tender bits were a number of pieces that were not braised enough - chewy and tough - sinewy even. I picked those pieces out since I decided to eat it with a knife and fork instead of as a sandwich.
Now the lug nuts looked interesting on the menu - garlic and herb potatoes... yeah, garlic - I can totally get behind that! um, the reality was what appeared to be deep fried chunks of potatoes that were fried in grease that does not taste like it was changed in quite some time. it had an off flavor to it and the garlic and herb sauce was terrible - strong flavor that ruined you for really any thing else. After a second bite with the sauce scraped off I asked for fries instead - again, Lacy was gracious and took care of me... the fries were ok - again, tasted like they were fried in old grease but it was tolerable.
I think this is it for me with the Double Wide Grill. I don't care how great it looks from the outside or how popular it seems to be. It really makes me question how discerning people can be to think it is great food and go back again and again. about 10 minutes after leaving heartburn set in and now a couple of hours later I still feel slightly sick to my stomach. No third chances... avoid at all costs. but should you decide to try it out - hopefully Lacy is your waitress.