I lowered my rating for this place after a bad experience today. I would have to say now that they are hit or miss, depending on who's working on the shift when you arrive. One thing that has really gotten on my nerves is the neurotic way they serve condiments (ketchup, spicy ketchup, mustard, salsa, etc..) in little packets that you usually see in diners for butter and jelly. And they put them in a display box similar to Stash or Bigelow tea and politely (almost proudly) ask you how many of each you want (although I suppose there is no limit). All this fuss around condiments strikes me as weird. I've come to believe that any restaurant that doesn't simply give you bottled condiments when you're eating in is messed up and will probably disappoint you in other ways as well. I had the same issue with U.S. Egg. Still...Good tasting burgers and a clean place.