I admit I have only been to a couple bridal stores and each one with a different girlfriend for their wedding. This one was just not the experience I was expecting. The first time, my friend made an appointment to try her dress and for me too try on bridesmaid dresses. When we got in it seemed like they were so busy, yet there was really only one other customer in there. She let them know the dress she was looking at again and we started looking for BM dresses. It really seemed like we were shopping alone in the store.
Once she got her dress and the 4-5 that I was going to try on, there was not one employee in site. I had to help her and visa versa. From experience before, usually the person you made your appointment with is right there helping put on the dress and being attentive. Not here! Really not until the end of the fitting did an older lady come over and pay attention. Otherwise they would stop in here and there or just disappear somewhere.
We picked up her dress this last week and again it felt like we were in the way. Why make an appointment to pick it up, try it on again, etc... and get no service? We had to ask 2 different people to help. My friend got one of the Disney dresses, looks great on her, but some of the other dresses are just not great in there. When I am looking for dresses for my own wedding, I don't think I will be stopping in.