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| - I was really excited to try Seoul Hot Pot since I heard it was the only korean BBQ restaurant in cleveland. After my first experience there, although the food was fairly decent, the service and the wait makes me scared to go back there again. (To make it clear, I did go with 16 other friends which may have caused the slow wait and long delays).
Side Dishes (3): the traditional korean side dishes are what makes me love korean food. However, at this restaurant, they didn't have a variety of side dishes and there were only about 7 different dishes. When we asked for seconds, it took almost 30mins to get it so throughout the whole course, we only got the side dishes twice whereas I usually get thirds and fourths.
Food/Entree (4): All my friends loved their food and I really enjoyed the Korean BBQ too. I ordered Galbi and the bacon. For 5 of us, we had 2 orders of Galbi and 1 order of the bacon. The galbi tasted delicious and was marinated perfectly. However, the bacon lacked a bit of flavor in it. The only downside was that the food took forever to get here.
Wait/Service (2): This was the miserable part of the experience. My friends and I were there for almost 3 hours. The first hour was just sitting there waiting for our actual food to get there. Although the waiters were fast with ordering our food, I probably asked for a glass of water four times before I got one. And, my friend never got utensils until a good hour in. Not only did it take a long time for us to get our food, it took a long time for any of our requests to happen (asking for utensil, asking for sauce, asking for a second bowl of rice, asking for water, etc...).
Overall: Fod the food and location (close to my house), I will probably come back here again. But, I learned my lesson that next time I go, I will probably bring less people with me in hopes that it will speed up the wait. I would recommend other Yelpers to try out this place because the food is delicious, but just go prepared for the service.
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