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| - First: the actual hotel.
The hotel is good, inexpensive, has many services and some wonderful food (Iron Chef Garces is the head chef). It's rooms a funky and cool, brightly colored, with an old film camera on display in each room. The facilities are decent, with an awesome set of pools too cool off in, one with a tall waterfall. The hammock zen-spot was a great place to work on my iPad and take a nap. It's located in Old Town Scottsdale which is like a movie set, but small and not open that late.
Overall I'd give it 3 stars -- it's certainly not ritzy, nor is it in an amazing location, and the internet is pretty weak, however, the staff is amazing and single-handedly earns another star for this review.
The staff is very young. It seems like they intentionally hire young and attractive, both genders. Young as they may be, customer service is obviously their focus. I didn't have a negative experience -- from the maid that let me into my room when my card didn't work (she checked ID and room roster first; professional) to the bartenders at our 64-person business dinner, they all treated us like VIPs.
Some I got to know by name during my short stay. Hilary the bartender at the Distrito restaurant downstairs took back a drink that my coworker didn't like and offered to go to the kitchen to get some Serrano peppers when we asked for custom drinks during happy hour. Cory and Barney worked the front doors and valet and would look up activities for us on our day off or run up the stairs in the morning to open the door for us. Lexi (the Enforcer) and Whitney apparently don't sleep at all -- they're there setting up our breakfast in the morning and cleaning up after our late dinner and drinks at night, all the while looking fresh and being attentive. Even the new girl at the front desk, Leah was on top of our every need.
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