I have been taking my G37 to this dealership for over a year and always have a pleasant experience. Juan is my service guy and is by far the most helpful one I have ever worked with. All other staff has also been great. The manager has come up while I've been waiting to make sure I felt at home and offered snacks and drinks. Which by the way, is the best waiting area ever! Fresh popcorn, and a wide variety of snacks/ drinks, comfortable chairs, and flat screens. I never want to leave! They really know how to take care of their customers.