This Gamestop is my favorite location. I have purchased multiple used game consoles (xBox 360 & xBox One) and a new PS4, including many games, and have never had any problems with the products or customer service. The team running this shop are great, and any questions my son has asked, they know the answer off the top of their head, and have never made me feel dumb for all the newbie questions I throw at them lol! As a mom, I am in no way a gamer, and have never been made to feel uncomfortable in this store. This Gamestop rocks :)