I just had my first facial so did not know what to expect but Kim S. did an amazing job and felt so relaxed with those little massages in between the facial. I've heard stories of people breaking out after having a facial from friends but not particularly from here and was worried that it might happen, but I never had a breakout. My skin needed a break from the weather and make up. Thanks Kim S. for an enjoyable first timer experience, will be back.