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  • If I could give zero I would. We went there for my boyfriends mom's birthday. She couldn't get in to the place she really wanted to go so we were really hoping for a great time. The apps (cauliflower Brussels salad and calamari fries )were good, so there's your star. We ordered 2 of the burgers med rare and they came out well done. I told the waitress and nothing. The menu doesn't say they come with red onion and mayo which I cannot stand the taste of. I still try to eat some of it because I'm not one to complain but this was gross. The birthday girl got the meal w the poached egg on it which came out literally hard boiled! Waitress told chef and he says "thanks for telling me" No comps, no offer of drink or dessert even for the birthday girl. Just the bill and an apology. I've been in the industry for a solid 8 years just in vegas, and customer service is huge. It doesn't affect just one it goes on to everyone we tell. With so many places downtown there's no reason to choose this place let alone ever come back. This was our first and final visit. I hope you'll take better care of future customers
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