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  • High-end steakhouses are tough to get a handle on review-wise. Due to the prices, expectations are high and consistency and quality are expected whether you are taking clients there on an expense account, have a special occasion, or just go there for dinner whenever. I have been to many Ruth's Chris locations throughout the country and this one is most deserving of a five-star review. The food has always been consistent and high quality, but it is the service that really sets it apart. The service standard here really is demonstrably higher than other steakhouses in Charlotte, and honestly a good bit better than other Ruth's Chris locations. That goes for hostesses, bartenders, expediters, manager, everybody. We always ask for Miles. There are several Michaels here but Michael Miles will make sure you are happy like nobody else, and he is who you want to ask for. He knows what to recommend and how to make sure your steaks come out just right, which is seemingly a rare thing these days. For example I got a completely well-done New York strip at Fleming's recently and the server actually argued with me that it was medium-rare. I don't take pictures of my food but I may start posting them just so somebody else doesn't waste $65 on an overcooked steak. Which reminds me, I need to review Fleming's. Medium rare is perfectly medium rare at this Ruth's Chris no matter what cut you order. I always order my steaks charred medium rare here, which is apparently Ruth's favorite, and similar to a Pittsburgh but done a touch above rare. Perfect if you ask me and they always get it right here. I just can't get this cook done right at any other steakhouse in Charlotte. Anyway, you will definitely enjoy yourself at this Ruth's Chris location, and I can guarantee that if you make sure to ask for (Michael) Miles. There is a very high service standard here among everyone, but he is the best I have seen. Also, Chris Brown is a great manager who will make sure you are happy.
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