I've been seeing Dr. Garcia for quite a while, and for good reason. She is thorough, efficient and effective. She is an excellent listener and very personable and caring. She makes excellent referrals when specialists are needed. She has always been available for my needs and I feel very fortunate to call her my doctor.
The front office staff are professional and friendly. The nurses are also thorough and really go that extra mile.
As for the negative review- there are two sides to the story and while I'm sorry that happened to you, good health care requires you bring your own advocate and many times it is necessary to ask questions maybe more than once for clarity.