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  • Excellent marketing but less than quality results for $500. My house is 1146 sqft, the majority is tile. I had all the tile cleaned and sealed and our two bedrooms with carpet cleaned. In the bedroom we had some stains where our dog had gotten sick and I had spilled some green tea - the majority of the stains are still there. Durning the process of cleaning large sections of grout were removed. The tech told me he would not charge me for the hallway but I was still charged. The carpet was also still wet the next day. I was expecting great results because I wasn't told otherwise so I didn't mind paying so much. I feel that the tech should have given me a better expectation of what to expect. He didn't even go over how the cleaning went. When we came back home he was already in the driveway. After he drove off, I found a huge hair ball left in the street that he had dumped. They send out an email telling you if you have any problems to give them a call, so I did. They sent out another tech which even said the first tech rushed through the job and that he didn't do a good job. He also confirmed the carpet was still wet. They recleaned the carpets at no charge but a few weeks later the stains had reappeared. Highly disappointed, I feel completely ripped off... $500 and nothing to show for it!!! Considering the expense, inconvenience and the stains reappeared two weeks later, I would NOT to recommend them!
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