It's hard to give less than 4-stars for this place, because in general - it's great! Friendly and terrific coffee. However, the last few visits have been "ok" at best.. my latte this morning was as weak as could be. If I hadn't already driven all the way to my office, I would have come back for a remake/refund. The drive-thru seems to be forgotten about lately, also. I waited 10mins at the window before having to remind the guy that eventually came what my order was. It was comped, which was appreciated, but still. The SAME thing happened to my husband not even a week later. Only nobody ever came to the window and he left.
Still, normally, I love the coffee and the people... Just please, step it back up!