WOW. Talk about one impressive outfit. I have NEVER had a smoother car buying experience.......NEVER!
What stuck out was that I did not have to go through the ENDLESS negotiations. I told them what I wanted to do...and they made it happen.
After stalking the new 4Runners for several years and pricing them out with several dealerships, I thought I would take another look to see if I could make the numbers work.
I was looking for a VERY aggressive deal that would allow me to have a similar payment on the 2011 SR5 4Runner with the luxury package as I had on the 2007 Tacoma.
I was referred to Thomas Gonzalez, Fleet Director, by a friend. I reached out to Thomas via phone and explained exactly what I wanted to do.
I negotiated with Thomas for less than 15 minutes via phone. The deal was perfect that he put together.
I expected the deal to be "revised" or changed when he handed me off to Dennis Montoya, Fleet Manager. Dennis could not have been a better guy. Everything was so smooth, ethical, and professional that I cannot speak HIGHLY enough about the fleet team at Big Two.
Long story short (or long depending on your attention span)....my experience was excellent. My total time to purchase from walking in the door to driving out in my COOL new 4Runner was just under an hour....awesome.
A quick note...I bought and serviced my last two Toyota's at Camelback....and I am not sure I will be back. The team at Big Two absolutely knocked it out of the park. Thanks guys for a painless auto buying experience!