Loved this dog salon when I first started coming here, they made a mistake and cut my dog's marking that we love off. We were disappointed but gave them the benefit of the doubt and still continued to return each time we told them exactly how we wanted it cut and told them not to touch the part they had messed up on before and of course this last time they ignored my requests and cut off that marking again! It's a bit annoying when your paying full price and TIPPING them and they are disregarding your wants. There's too many pet salons around town for me to settle on one and i'd rather go to someone that will listen and value their customers business.