One star but I wish I could give zero.
I agree with the other reviews about the gym being dirty, the staff being unprofessional, and the lack of customer service.
Read EVERY word of each paper that you sign or email you receive regarding your membership because even if THEY are the ones that mess up, YOU are the one that pays (literally) and they do NOT give refunds.
Do not waste your money on them.
Bottom line they don't care about their customers. They only care about taking your money.