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  • As opposed to saying or writing "perfect," I prefer to use and seek "excellence" regarding a person or a service. Butter Plumbing is an excellent company or service provider with fine employees and is highly recommended. It's an "excellent" service provider because of its employees. The operative word is "service." The Butter Plumbing employees provided excellent service to us which has been often hard to find in this area. Our house was flooded due to a faulty washing machine. The restoration company needed a water heater (that was enhanced with certain parts to perform solar functions) to be disconnected so the restoration company could remove, replace and paint drywall in the garage. The initial plumbing company that visited essentially disconnected the device with NO PLAN to ever reconnect it, advising me that the parts for the device didn't exist or couldn't be found. I had serious doubts and refused to accept that position. I was ultimately referred to Butter Plumbing. Butter Plumbing's Nelly, Ura and also Dawn are the 3 people with whom I exchanged communications and observed workmanship that deserve special recognition. In particular, Ura is a remarkable, knowledgeable and skilled person. From the first encounter with the kind and effervescent Nelly to the physical visits by the pleasant and professional plumber Ura and a follow up call by a thoughtful and thorough Dawn as well as a subsequent chat with Nelly proved to me each time that this is an excellent and premier company in Clark County. Upon Ura's initial visit, he assessed the problem and then returned with the proper parts which fixed the unit. He also gave me an excellent education about the device's functions and future needs far better than the (now out-of-business company which sold me the unit) ever did! We were and are extremely pleased with the personnel and the actual service provided by Ura. This company is highly recommended. Excellent service is a rare commodity these days. So when in need, call the excellent Butter Plumbing Company!
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