This place is known for its SERVICE...and service is exactly what I got. I wish I could remember the managers name, but she was on top of everything. She knew that our table was late in getting seated, and came by to apologize and even gave us a free appetizer. Then my steak was over cooked a little, and she came by and said she was sorry and would take care of my meal on the house. Little things like this really made my visit to the Keg Mansion memorable even though my steak wasnt the way I ordered it. I would definitely recommend this place to everyone.