Came in on my anniversary with my boyfriend on 5/5/2018. I'm so glad there's an Alex and ani inside the fashion show !!
We arrived around 2-3pm. We were greeted by a few of the sales associates. They had chips n salsa in the front, as well as a dj playing some good music. We started looking around, and Ryan came along to help us. We were looking for a gold pine cone, which they didn't have... but we ended up getting other things ! My boyfriend was trying to grab something that was meaningful to our relationship. Ryan helped us find all the bracelets and told us what some meant. Everything we asked, she answered and grabbed them without hesitation. I think we had about 5-6 bracelets laid out , and instead of grabbing 1.. we bought 3 I would say go to Ryan! I'm sure all the associates are awesome! But Ryan gave us a wonderful experience. She even sent us a thank you card ! That was lovely ! Thank you guys for great customer service ! I've got an addiction !