This business gives zero Fs about customer service. Moved to our new home on Tuesday, got some promo mailers and called to set up internet. Salesperson Teresa was more than happy to set us up for an appointment on Thursday. Next day, Wednesday got an email from them saying they scheduled the appointment to NEXT Thursday. Fine whatever I can wait. Even though I hate promises that aren't true. Called them just to confirm this and they said there wasn't anything they could do, they're slammed in the Las Vegas area. Why lie Teresa? If it was a mistake a courtesy call would be nice. Then the appointed time came on Thursday and no show, no calls. After an hour on the phone (mostly on hold) with their escalated team member/supervisor Wanda cancelled my order. CUSTOMER SERVICE guys! If you don't have it, you're not going to last. Never in my life have I encountered such HORRIBLE service. They are UNPROFESSIONAL, DO NOT keep appointments, and LIE about it on the phone. Unless you have all the time in the world to arrange your life according to their schedule, go elsewhere. Can't post without putting a star. That star is for -1000000000. CenturyLink sucks and swallows!