I've been very happy with Zips. I've taken suits, pants, sweaters and men's shirts and everything has been fine. They weren't able to remove a stain on a shirt but they nicely tagged it and explained their process when I dropped off so I knew what to expect. The price is amazing and the turnaround time is awesome, especially in a pinch. The staff is always very courteous and knowledgeable. Highly recommend Zips!