No one wants to deal with bed bugs!!! Unfortunately a guest brought them into my home not long ago. Aside from freaking out, I began researching exterminators and treatments. Anthony was great! He took his time to inspect, explain, and make me feel a little better about the situation by assuring me that he could take care of my infestation. I like that he presented the different treatment options and what was best for my situation. I ended up opting to heat treat the whole house so that I could be sure to rid my house of the bugs. He was flexible and quick to schedule treatment within a couple days. Tyler came to do the treatment and was courteous and professional. They called and kept my informed with the progress and that they would be happy to come back in 30 days to ensure my place is bed bug free! The only tiny thing that was slightly annoying was that there was duct tape left on a bedroom door that left a sticky mess, but overall, very happy with the process/ results. I haven't seen any live bugs and hope I won't ever again. I found a couple dead bugs, so this hopefully means they have all been zapped for good!! Highly recommend this company, they're definitely experts in this area!