My wife and I went here because our insurance covered it.
The doctor didn't do a very thorough job on me and my wife was not given bifocals as she needed and now we we get to spend money on another pair of glasses.
I've worn glasses for twenty-four years. I know what to expect. She did not and this caused big issues.
Thanks doc. Guess that's what we get because we didn't have the HUGE MONEY we'd need to buy expensive frames from next door... So we got a rush job.
Then when she complains the glasses aren't helping anything close up were told it's "only $450 more" to fix.
And they tell us "oh but your insurance won't take a second charge this year!"
So I feel conned. I really do.
I'm sure that this isn't their intention however I would be willing to bet that had we been bigger budget customers we would have had a better experience.
Their poor service could have avoided this situation but what do you expect from the optometrist with what's likely the HIGHEST RENT location in all of Nevada?