I booked an Executive Las Vegas shuttle bus using rideflyreservations.com, to take me from my hotel on the Las Vegas strip, to the Las Vegas Airport.
The service was awful on all levels.
- The price initially quoted on the rideflyreservations.com was $6, but this jumped to $8, with no explanation, on the final booking form
- The bus was over 30 minutes late
- The driver told me that my reservation number was not sufficient proof that I had paid
- When I called the Executive Las Vegas dispatcher to resolve the issue,
she told me she had no record of my reservation
I was finally allowed to board the bus, and narrowly avoided missing my flight.
There seems to have been a lack of communication from RideFlyReservations and Executive Las Vegas, compounded by an unhelpful driver and dispatcher at Executive Las Vegas.
When I complained to both companies, they told me they would get back to me in 48 hours. I never heard from them again.
Suffice to say I will not be using Executive Las Vegas, or RideFlyReservations again.