Alan H said it best...ditsy staff. This was my 2nd go round with this place and it will not be a 3rd. Received my bag of "mild" lemon pepper crab legs without the potatoes or corn that I ordered. I informed the server the items were missing and asked her to verify that I received mild sauce because it was pretty spicy and requested some butter. She finally returned with the potatoes and corn 15 minutes later when I literally had 3 legs left and still no butter. I told her I was almost finished and she asked if I still wanted the butter and I said yes. 20 minutes later I asked her if she forgot the butter and she said they were backed up in the kitchen and she wasn't allowed in there. SERIOUSLY!!! Now the icing on the NOT so sweet cake for the night is when I walked out and forgot my phone. I immediately returned within 5 minutes and amazingly no one knew where the phone was. When dialing the phone from the restaurant's phone my Fitbit was in Bluetooth distance and picked up the call. So they insisted it was in the trash. One of the male employees took the bag of trash and spread it on the entire patio and still no phone. Went back in and dialed the number again and now it's not registering on my Fitbit. Hmmm, then amazingly someone comes out of the kitchen with the phone saying "we found it in the trash back here". She was wiping the phone with a paper towel and I noticed there was nothing on the paper towel or the phone. Interesting how the phone ended up in the trash all the way back there so quickly.