Bought a washer broke 3 weeks later. Went to the store to return it. That took over 30 min with a CSR that had to keep getting approvals and more info on how to do my refund then approval
Because the amount of money. 3 different managers would show up and scan their badge and leave. How about hey stay with the customer until his return is complete. I had my receipt and confirmed Washer was pick up and already at the store. The. Leave to a different Lowe's where I had to ask for a manager after waiting for someone to come and sell me a washer. I almost want to take my business else where. Merchandise card is the only reason I don't.