I have been cutting my hair (buzzing it off) for the last 5+ years and felt it was time for a change. Went to this Fantastic Sams and Rob cut my hair. Rob was great. I came in with some ideas and he worked with those but changed it a bit to fit my head/hair and was constantly asking me what I thought. I had no experience with hair products so I told him that and he went over everything with me and showed me how to style and different ways to use the products. Definitely recommend Rob just tell him what your looking for and he'll make sure it looks good