I normally go to my Mill Avenue DB location because it's by my house. I decided to come to this location because it's near the college I go to and I needed a "pick-me" up drink. The drive through line goes fairly quick, unlike other locations so that was a plus. However, the customer service wasn't great because when I was ready to pay for my drink when they handed me their i-pod, there was already a tip on their before I even got the chance to select the option. I gave the i-pod back to them and said there's a $5.00 tip on there and I didn't select that option and the person's reply "Oh you're not going to tip?" I wouldv'e but you guys already added that option for me without knowing. First, I didn't have the option to tip because the i-pod was already given to me with a $5.00 tip already on it, without me knowing and it was already at the signature part for me to sign. NOT OKAY! Second, that tip amount which they selected was more than my drink itself. REALLY? LOL. Love their drinks but DB you let me down at this location!
Just be careful looking at the i-pod and make sure your charge is correct without any crazy added tip without you knowing.