This was maybe my worst experience eating out. We arrived at 735 to bring out kids after a Halloween party At school and they were really looking forward to it. We were seated and it wasn't even busy. There was like maybe ten people in the whole place. We were seated with only two place settings we are four people and were actually never brought more napkins or silverware. We were brought one drink in an hour and a half! Even asked for a refill and nothing. My boyfriends food NEVER came! We needed up bringing it home in a to go box after an hour and a half. Mine came at 845 and had food I didn't order mixed in with mine like it was dirty or someone else's left overs. My pancakes looks like they came from someone else's table uneaten. I couldn't even eat my meal because it looked so bad and messy? It was cold as mushy. The kids was fine and Kyles order never came!! We asked to speak to a manager and we were told she was too busy to speak to us but gave us half off? I was very upset you can't even make the time to speak to us?? Wth! And we were charged literally two times the amount on our bill and then it was cut in half hahaha what???!!!? I demanded to speak to the manager she tried to blame the waitress which I didn't like, and then still never brought more napkins, silverware or drinks. We did end up getting our meal for free but it was truly the worst and unpleasant experience I have had as our kids were sleeping at the table by the time we got out food. So upsetting and not how we wanted to spend our evening w our kids as a family. I am beyond amazed to say the least.