We have stayed here when it was imperial palace,we have always been happy with the cleanliness of the hotel,even tho they are renovating the place at the moment we haven't got any bad remarks to say about this hotel,I'm sure that some people just like to put negative reviews,the price is very good when on a tight budget,keep up the good work,the location is brilliant,and yes is ready for a face lift but overall well worth what we paid,so please be patient while work is in progress