When I walked in I was genuinely greeted, great start. Then Kat walked up not even 3 minutes after I walked in the door. She greeted me and then we went to the back where we discussed what type of haircut I wanted. Kat is very personable and she was able to bring up topics of discussion that we both had interest in. After the haircut and wash, she explained how I should be taking care of my hair and how to properly style it with what I should use (like a blow dryer) to help style my hair. The crew there is very complimenting to their customers. I had an Outstanding time and will be going back for my next cut. I think I will be getting a shave as well.