Great service, got served as soon as I walked in the door to have my coat hanged up, and was offered a juice box. I was lucky to have a stylist that was free as the place seemed to be all booked during rush hour and lots of people came in after me. They take their time to understand what you want and are very attentive, not rushing through even with all the business. Also, $35 for a cut,wash,blow dry is a great deal for a girl with long hair (I chopped off a lot!).