My friend and I ordered two of their 'freakshakes' about an hour before closing time. We ended up waiting over half an hour (they said the kitchen was backed up though it was just us and one group of people at the time), and then we both got the wrong orders. (I think two other people who came in after us got our shakes by accident, but can't confirm that.) We told them the shakes were wrong and they fixed it, and even offered a free slice of cake for the trouble. But by the time we got the right shakes, we had about five minutes to drink them quickly because they were closing up. Also, the shake I ended up getting was more milk than ice cream and seemed to be missing some of the ingredients listed on the menu--definitely not worth the trouble.