We had a potentially bad experience that turned out GREAT thanks to Drew.vandiggelen@slshotels.com and crew.
I had bought a couch online via electrostub. I asked the concierge about how easy it would be to get in and she pointed me to a promoter named Eddy. He told me to get the tickets refunded and instead get on his guest list.
I knew this was BS but wanted to be sure. Next morning I walked up to the Foxtail Pool Club line and asked Drew about it.
He assured us that yes indeed our online purchase was legit (as it should be) and we'd be covered. When we came back to enter, his boss also apologized for the experience and let us know that we would be taken care of.
Service is truly king here at Foxtail.
At our spot inside, Alana and Rob were very attentive and even let us know when we were getting close to our minimum spend. We seriously got the treatment.
Lesson: DO NOT GO TO PROMOTERS. It's obvious they have to meet quotas on getting patrons in. DO VIP SERVICES (and definitely hit up Drew) Yes you can get in free if you wait in line on a promoters guest list but cmon dude you are in Vegas. Pay ~$120 and get a top notch Vegas experience.