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| - I'm so glad I found this clinic to have our little puppy spayed. Everyone was wonderful! =)
Let me start with the staff, from the person who answers the phone who was Frank, was very friendly and accommodating which makes you feel welcome. The receptionist who check us in was very professional, knowledgeable, friendly as she greeted us and with all the take-home advice once the procedure is done and when you're ready to bring your little furry friend. The clinic is very warm and clean with an area where you can stay and have some refreshments while waiting. Dr. Diskin is very nice, warm and reassured me that everything is gonna be fine. I left my puppy with a feeling that yes, everything will be alright. Few hours passed by, picked up my foggy puppy from the anesthesia and everything was ready for us, e-collar, take home meds, reminder sheet and some advices that I will be needing when my puppy starts her recovery period. And after 2 weeks, everything was perfect! The incision site healed well, no complications and my little baby was back to normal 24 hours post-surgery!! Thank you everyone from PAWS for taking care of my baby and for doing a great job! =)
Oh, they also were very accommodating in processing requests as they've made an error with the spaying certificate and the correct one was emailed to me in less than 24hours. They also checked with us a day after of the procedure to see how our puppy was doing. What a great follow-up protocol they have. We appreciate everything you've done for us. Saved us some money, great service and quality care! =)
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