Super-nice staff. Saw us immediately (on a Sunday night) when my kitten got into a catfight and got the other cat's shed claw stuck in his eye. They checked him out as soon as we walked in the door, did a stain to rule out scratches on his eye and, upon finding out he was thankfully okay, they sent us home again -- with NO CHARGE!
They could easily have hit us up for at least a minimim visit fee, but didn't. We hopefully will never have a need for emergency vet care again, but if we do, we won't hesitate to come here.
(Entrance, as noted elsewhere, is at rear of building, not from Yonge Street.)