rev:text
| - My husband and I had promised our girls bunk beds, so when I saw this store while driving down Val Vista, I took note of the name and looked them up online. Now, I'm no bunk bed expert, but I knew what I didn't want. There was a wide selection at many different price points. The next week we decided to go in to see what they had in the store.
The store is fairly large and has a decent selection of all types of furniture. Knowing what we were there for, we made a beeline for the back of the store. There were a couple girls working who greeted us when we walked in but allowed us to browse without checking in with us every couple minutes, which I appreciated. I wasn't happy with the in store selection, so when I inquired about other models I was shown a book and the girl that helped me looked up the pieces I was interested in to see if they were in stock at the warehouse.
The girls chose the beds they wanted and we placed our order. We put half down, and paid the remaining balance when the beds came in. They offer financing but we didn't use it. The beds came in quickly (within the week) and because it was a "special order", refunds are not accepted. Free delivery with the yelp check in, which we took advantage of, and we were able to have it delivered that weekend which also went smoothly.
The bed was delivered in flat boxes and we had to put it together, which wasn't difficult. Just our luck, we get close to finishing and two pieces don't line up. Ugh!!! I called and they had me email them pictures so they could pass them on and get me a replacement piece. I took the bad part in, they sent it off and I had my replacement in a week. Easy.
|