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  • We come here a couple times a week.. The food is delicious but inconsistent. The staff is NOT accommodating.. Even for regulars. Sometimes Victor from the Tropicana location is there helping out and he is great.. But most of the staff is rude. The last couple of times we've been in, it has been inconsistent. We always order the soup..and last time we were shorted on broth.. They made up an excuse that they were changing the portions.. However, today it was back to being the normal portion.. I found a long, curly HAIR in my soup and not only did they charge me for the entire thing (minus a measly 10% for the inconvenience ) but they didn't even offer to remake it for me! I feel that they should have taken care of us..but there wasn't even an apology! We asked to speak to a manager but there were none on duty.. (Apparently, there is never a manager on duty! Who knows what else they do to the food?!) When we told our server that we weren't satisfied with our experience, she was rude, unaccommodating and uncaring. We told her we won't be back and that they just lost some good clients to which she said "Ok."
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