I was really worried about using this place, based on the reviews. My appointment was with Abbie. I was pleasantly surprised.. She was so patient and great with my 8 day year old son. I found Abbie to be professional and kind. Working with a newborn is not easy, and she did a wonderful job. I loved my pictures, and ended up purchasing more than what I anticipated, because they were all great. Please book with Abbie, she was great to work with.